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Microsoft Office Excel 2003 crashes on launch or exit

A couple of days ago I’ve noticed that whenever I was launching any Excel file I was getting an error message like this:

excelerror AppName: excel.exe
AppVer: 11.0.6560.0
AppStamp:4296b6f2
ModName: msvcrt.dll
ModVer: 7.0.2600.2180
ModStamp:41252c84f
Debug:Offset: 00037efb

And the application event log was registering two events:

Event ID: 1000
Source
:  Application Error
Type
:  Error
Description: Faulting application excel.exe, version 11.0.8169.0, faulting module msvcrt.dll, version 7.0.2600.2180, fault address 0x00037efb.

Event ID: 1000
Source
:  Microsoft Office 11
Type:  Error
Description: The description for Event ID ( 1000 ) in Source ( Microsoft Office 11 ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: excel.exe 11.0.6560.0; 4296b6f2; msvcrt.dll; 7.0.2600.2180; 41252c84; 0; 00037efb.

I’ve tried to Repair office and then even reinstall it but it didn’t help me to resolve the problem.

Solution was to change  the “LoadBehavior” DWORD value under

HKLM\SOFTWARE\Microsoft\Office\Excel\Addins\BtOfficeAddin.BtOfficeIntegration.1
"LoadBehavior"=dword:00000003
"FriendlyName"="Send to Bluetooth"

to 0.

  1. waleed
    April 30th, 2009 at 10:10 | #1

    Thanx a lot, solved error with your solution.

  2. Tony
    May 3rd, 2009 at 02:01 | #2

    Finally found this, great tip! Thanks!

  3. May 8th, 2009 at 04:08 | #3

    It works for me too…
    Thx.

  4. THANKS
    May 19th, 2009 at 10:56 | #4

    thank you for the hint!
    it worked for excel 2003 sp3.

  5. Chomy
    May 21st, 2009 at 07:06 | #5

    Holy sh’t, I was trying to find a solution for this problem for the last 2 days. (And got awfully frustrated meanwhile.)

    Thank you, it finally solved the error. Gotta go ‘n’ sysprep. =)

  6. Tom
    June 3rd, 2009 at 08:45 | #6

    THANKS! This fixed my problem, too.

  7. n
    June 5th, 2009 at 12:53 | #7

    very helpful, would have spent days figuring that out otherwise :D

  8. casius
    June 10th, 2009 at 06:17 | #8

    You’re great thank.
    This fixes my problem too.

  9. Alex ryu
    June 30th, 2009 at 05:22 | #9

    Thank you very much.

  10. thierry
    July 14th, 2009 at 11:10 | #10

    hi anybody have any other suggestions? it did not work for me
    i hav eno addins checked, i have deleted the file i was told to delete in the other solutions i also tried value 1 for this reg entry and still crashes all the freaking time.
    thanks Microsoft for another crappy product and to my company for forcing me to use this piece of s…!!!!!

  11. Novym
    September 16th, 2009 at 16:23 | #11

    Thanks a lot! This fixed my problem, too.

  12. Pierrock
    October 7th, 2009 at 15:00 | #12

    Thanks, it worked for me too after too much time spent in various forums…

  13. Sasha
    February 4th, 2010 at 06:15 | #13

    Thanks!!!!!! Its fixed my problem too

  1. May 8th, 2009 at 09:23 | #1

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